Shipping & Returns

Shipping

Original paintings ship free within the United States, fully insured and with tracking. Paintings ship from our studio in Naples, Florida within 5-7 business days and usually arrive 3-7 business days after shipping.

Bas-reliefs, sculptures and other large works are packed and crated individually. Shipping cost and delivery time are arranged with you personally after purchase.

Art plush toys ship free within the United States within 1-3 business days. Digital prints are delivered by email right after purchase.

International shipping is available on request. Please contact us for a quote.

Returns

Original paintings may be returned within 14 days of delivery. The artwork must be undamaged and returned in its original packaging. Please contact us before sending a return. Return shipping is paid by the buyer. Refunds are issued to the original payment method within 10 business days after we receive the artwork.

Bas-reliefs, sculptures and commissioned works are made or prepared specifically for you and cannot be returned.

Art plush toys may be returned within 30 days if unused and in original packaging. Digital prints cannot be returned once downloaded.

If your order arrives damaged, please contact us within 7 days with photos and we will make it right.

Contact

Jitka Exler Studio, 671 Henley Dr, Naples, FL 34104, USA. Email: jitka@artplush.com